Privacy Policy

Last updated: 13/10/2026

This Privacy Policy explains how we, collects, uses, discloses, and protects personal information when you visit johnhearnmot.co.uk, create an account, purchase our products or services, or otherwise interact with us.

1. Who We Are Legal name: Jon Hearn MOT Email: jonhearnmot@icloud.com
For applicable data protection laws, we are generally the controller of personal information described in this policy.

2. Information We Collect Depending on how you use our website, we may collect:
Identity information, such as your name, username, date of birth, or job title; Contact information, such as your email address, telephone number, and postal address; Account information, such as login details, preferences, and account activity; Transaction information, such as purchases, subscriptions, billing details, and payment status; Communications, including enquiries, feedback, reviews, and customer-support messages; Technical information, such as your IP address, browser, device, operating system, and approximate location; Usage information, such as pages visited, links selected, referring pages, and time spent on the website; Marketing preferences, including whether you have agreed to receive promotional communications; and Other information you choose to provide. Payment details may be collected directly by our payment provider rather than by us.

3. How We Collect Information
We may collect information:
Directly from you when you complete a form, create an account, place an order, or contact us; Automatically through cookies and similar technologies; From service providers, business partners, social media platforms, or publicly available sources; and From another person or organisation where legally permitted. Please see our Cookie Policy [blocked] for information about cookies and your choices.

4. How We Use Information
We may use personal information to:
Provide and administer our website, products, and services; Create and manage user accounts; Process orders, payments, deliveries, refunds, and subscriptions; Respond to enquiries and provide customer support; Personalise and improve the website and user experience; Monitor performance, troubleshoot problems, and analyse website usage; Prevent fraud, misuse, security incidents, and unlawful activity; Send service messages and, where permitted, marketing communications; Comply with legal, regulatory, tax, and accounting obligations; and Establish, exercise, or defend legal claims. We will not use personal information for materially different purposes without providing appropriate notice and, where required, obtaining consent.

5. Legal Bases for Processing
Where the UK GDPR, EU GDPR, or similar laws apply, we process personal information under one or more of these legal bases:
Legal basis When it may apply Contract Processing is necessary to provide products or services you requested. Legal obligation Processing is necessary to comply with applicable law. Legitimate interests Processing supports our business or operational interests, provided your rights do not override them. Consent You have freely agreed to specific processing and may withdraw that consent. Vital interests Processing is necessary to protect someone's life. Our legitimate interests may include operating and improving the website, protecting our systems, preventing fraud, understanding website use, and communicating with customers.

6. Marketing Communications
Where permitted, we may send you information about our products, services, or offers. You can unsubscribe at any time by:
Selecting the unsubscribe link in a marketing email; Changing your account preferences; or Contacting us at jonhearnmot@icloud.com. Opting out of marketing does not prevent us from sending necessary service or transactional communications.

7. Sharing Personal Information
We may share personal information with:
Website hosting, cloud-storage, IT, analytics, and security providers; Payment processors, banks, delivery providers, and professional advisers; Customer-support, communications, and marketing providers; Regulators, courts, law-enforcement agencies, and public authorities where required; Parties involved in a merger, acquisition, financing, reorganisation, or sale of assets; and Other parties where you have instructed us or provided consent. We do not sell personal information for money.

8. International Transfers Your information may be processed outside the country where you live. Where required, we use appropriate safeguards for international transfers, such as adequacy regulations or decisions, approved contractual clauses, and supplementary security measures.
For more information about relevant safeguards, contact us at jonhearnmot@icloud.com.

9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, regulatory, security, and dispute-resolution requirements.
Retention periods may depend on:
The nature and sensitivity of the information; The purpose for which it was collected; The duration of our relationship with you; Applicable limitation periods; and Legal or regulatory requirements. When information is no longer required, we delete it, anonymise it, or securely isolate it where immediate deletion is not possible.

10. Data Security We use reasonable organisational and technical measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, and destruction.
No transmission or storage method is completely secure, so we cannot guarantee absolute security.

11. Your Privacy Rights
Depending on your location, you may have rights to:
Request access to your personal information; Request correction or deletion; Restrict or object to certain processing; Receive certain information in a portable format; Withdraw consent at any time; Opt out of certain targeted advertising, sales, or sharing; Appeal a decision concerning a privacy request; and Complain to a data-protection regulator. These rights may be subject to legal limitations. We may need to verify your identity before responding.
To exercise a right, email [Privacy Contact Email] with the subject line "Privacy Request". You may also be entitled to use an authorised agent where applicable.
UK users may complain to the Information Commissioner's Office at ico.org.uk, although we encourage you to contact us first so we can address your concern.

12. Cookies and Similar Technologies We use cookies and similar technologies for functions such as security, preferences, analytics, and advertising. Where required, we obtain consent before using non-essential cookies.
You can manage your choices through [Cookie Settings link or instructions]. Further details are available in our Cookie Policy.

13. Children's Privacy Our website is not intended for children under [Applicable Age], and we do not knowingly collect personal information from them. If you believe a child has provided personal information to us, contact us so that we can take appropriate action.

14. Third-Party Links Our website may link to websites, applications, or services operated by third parties. We are not responsible for their privacy practices. Review their privacy policies before providing personal information.

15. Automated Decisions [Choose the applicable wording:] We do not make decisions based solely on automated processing that produce legal or similarly significant effects.

16. Changes to This Policy We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. We will publish the revised version on this page and update the 13/10/2026.
Where required, we will provide additional notice or request consent.

17. Contact Us For questions, concerns, or privacy requests, contact: Jon Hearn MOT Email: jonhearnmot@icloud.com